Housekeeping Supervisor

As one of Banff’s leading hospitality companies, Banff Lodging Co. offers a diverse range of job opportunities with competitive salaries and comprehensive benefits. Our commitment to exceptional guest experiences is matched by our dedication to staff, we value teamwork, creativity and a passion for providing outstanding hospitality experiences. We provide ongoing training and development to help our employees advance in their careers and our properties include a diverse range of hotels, resorts, and restaurants, each with its unique character and style, giving employees the chance to work in a variety of settings and learn new skills.

Our Housekeeping Supervisor has a keen eye for detail while maintaining a fast pace and prioritizing between multiple tasks.  Our Housekeeping Supervisor helps to maintain the smooth operations of the Housekeeping Team, helping to ensure that guests at the hotel receive an outstanding experience.
 

Duties and Responsibilities

• Provide assistance to the Executive Housekeeper as required;

• Maintain and implement hotel quality control standards of guest rooms and common spaces;

• Supervise and co-ordinate daily duties of employees;

• Complete daily assignment sheets and document any mechanical problems from the guest rooms;

• Inspect guest rooms, corridors and public areas and ensure that these areas are cleaned to Banff Lodging Company standards;

• Ensure security of guest rooms and privacy of guests;

• Ensure a safe work environment is maintained at all times and that all colleagues are committed to working safely;

• Effective and timely interaction with Hotel departments, key relationship with Front Office Maintenance;

• Clean assigned guest rooms according to Banff Lodging Company standards, including the daily changing of bed linens, replacing towels, cleaning the bathroom, dusting, vacuuming carpets and the removal of garbage and recyclables;

• A positive contributor to the leadership team of the hotel;

• Participate in the company’s environmental and health and safety programs;

• Additional duties may be assigned to help meet guest needs.

Skills and Experience

• Ability to motivate staff in a high energy environment.

• Ability to work a flexible schedule including weekends and holidays.

• Ability to work in a multi-tasking, fast paced environment

• A positive team player attitude with the ability to work independently and a strong willingness to learn  

•  Ability to lift, push and pull at least 35 pounds
• Prior cleaning and room attendant supervisory experience would be considered an asset.

Please note that only applicants selected for further consideration will be contacted.

Banff Lodging Co. is committed to building a workplace where everyone can succeed and belong. As a Signatory to the Bow Valley Workplace Inclusion Charter we continue to work on our ongoing commitment to build an even more diverse, equitable, and inclusive team environment. We are working to eliminate barriers for applicants and team members from equity-seeking groups. If you can’t apply online or need an accommodation during the application or hiring process, please contact us at hr@banfflodgingco.com or 403-760-8521.