Executive Housekeeper - Otter Hotel

Be a part of something bigger and join our leadership team as an Executive Housekeeper at the The Otter Hotel.  Nestled in the heart of the Canadian Rockies, Banff is a spectacular destination that attracts visitors from all over the world. With its world class ski resorts, crystal clear lakes, and miles of hiking trails, Banff is a paradise for outdoor enthusiasts and nature lovers alike.  Join a team that values innovation, trust, flexibility and a team who likes to have fun and be passionate in all that we do.

Banff Lodging Co. offers a total compensation package including:

• Extended Health and Dental medical benefits for you and your dependents.
• Excellent heath & wellbeing programs including free yoga, discounted ski passes, free canoe and golf passes, discounted spa services and fitness club access.
• Eligibility for the Home Purchase Loan Program.
• Eligibility to participate in the Employee Share Owner Program – opportunity to invest in your workplace and share its success.
• Leadership development opportunities to help grow your career within our group of over 25 businesses.
• Complimentary hotel stays at any of our 15 hotels!
• Food and Beverage discount at any of our 6 restaurants.
• Anniversary bonus
• There are many other discounts offered as a part of our perks program.  See a complete list at www.blcemployees.com/benefits/

About the Role of an Executive Housekeeper

The Executive Housekeeper directs and controls housekeeping operations and staff of the housekeeping department. An executive housekeeper, co-ordinates between housekeeping crews to inspect assigned areas to ensure standards are met. An executive housekeeper manages many priorities and demands and is able to solve problems, support staff, as well is hands on in the department when required.

Responsibilities:

• Maintain and/or implement operating procedures and standards
• Plan and coordinate the activities of housekeeping supervisors and their crew
• Coordinate inspection or inspect assigned areas to ensure standards are met
• Apply human resource management skills, such as hiring, training, scheduling and evaluating performance
• Complete financial management tasks, such as setting and adhering to a budget
• Handle administrative tasks

Knowledge, Skills and Abilities:

• A secondary school diploma is an asset
• A college diploma in tourism or business management is an asset
• Professional attitude
• Previous experience working in housekeeping is required
• Previous supervisor or manager experience is an asset
• Human resource management skills such as recruitment and training
• Good customer service skills
• Purchasing and inventory skills is an asset

 Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.  Employee Housing is not available for this position.