Aerial Park Guide (Summer)

The main function of a Aerial Park Guide is to provide an atmosphere in which guests can safely step out of their comfort zone. 

• Guide guests through the Aerial Park course.
• Be able to efficiently and correctly gear up guests.
• Accurately inspect, record, and maintain safety equipment.
• Maintain a high level of attention and focus throughout the day to effectively manage guest safety.
• Instruct guests on the basic abilities needed to navigate through the Rope Runner course.
• Keep guests comfortable and engaged during their visit.
• Utilize clear and professional communications to ensure smooth operations.
• Constantly monitor and provide basic needs for the guests.
• Utilize best practices and manage risk for both staff and guests.
• Assist in transporting guests and supplies to and from the course as needed.
• Maintain rescue skills and be able to maintain proficiency under adverse or stressful conditions.
• Maintain a friendly and professional attitude at work.

Essential Functions:

• Identify, manage, and actively mitigate risks to both guests and staff.
• Focus on professional, respectful, and engaging coaching techniques.
• Understand the forces, loads, and overall physics of a high ropes course and its operations.
• Identify proper use and limitations of equipment, safety lines, rescue kits, and course components.
• Demonstrate proficiency in Incident Response tactics.
• Allow guests a challenge by choice experience.
• Required to work in a fast-paced, professional, and team-oriented work environment.

Experience:

• Prior experience with outdoor recreation, athletics, educational roles, high ropes instructor experience, or ziplining is a plus but not required.
• Candidates must have the physical capability to perform technical rescues and assist guests of various sizes throughout the course.
• This is an outdoor position, and you will be expected to be outside daily.