Lead Registered Veterinary Technician - Toronto Animal Health Partners

Toronto Animal Health Partners is seeking a Registered Veterinary Technician to lead the Emergency department. The ER Lead RVT is responsible for providing leadership and guidance to the RVTs and ACAs, ensuring the highest standards of patient care, client communication, and team collaboration. This individual will oversee the day-to-day operations of the ER department, working closely with veterinarians, support staff, and management to optimize efficiency and maintain a positive work environment. 

Toronto Animal Health Partners is Toronto's premier emergency and specialty hospital. Our 20,000 square foot state-of-the-art facility houses a team of 32 skilled veterinarians and 110 dedicated staff members, offering unparalleled care bolstered by cutting-edge technology, including our exclusive AI triage system and 3 Tesla MRI. 

WHAT WE OFFER   

• Competitive compensation (Starting $34-$37/hr, depending on experience) 
• Flexible Schedule 
• Annual Performance Reviews and ability to develop in your profession 
• Friendly and supportive work environment   
• UNLIMITED Continuing education + Access to exclusive webinars and CE events 
• In-hospital Training in CT, endoscopy, cancer treatments, hands-free x-ray training 
• Health and dental plus a fantastic EAP, access to Telus Health telemedicine & loads of other benefit perks 
• RRSP package with matching 
• Commitment to the community and to helping pets in need through the Oscar Fund activities  
• INDUSTRY LEADING medical and pet supply discounts  
• And much more!! 

ABOUT THE ROLE 

Qualifications:  

• Registered Veterinary Technician (RVT) certification  
• Good standing with their provincial regulatory association   
• Minimum of 3 years of experience working in a veterinary emergency setting.  
• Strong leadership and interpersonal skills  
• Excellent communication and client service skills.  
• Ability to multitask and work in a faced paced environment.  
• Self-motivated and ability to work independently. 

Key Responsibilities:  

• Leadership: Provide leadership and mentorship to ER support staff, fostering a collaborative and supportive team environment. Lead by example, demonstrating professionalism, integrity, and a commitment to excellence in patient care.  

• Patient Care: Ensure the highest standards of patient care are maintained. Monitor patient flow, prioritize cases, and coordinate with veterinarians to provide timely and effective treatment.  

• Team Collaboration: Collaborate with Head of service, veterinarians, support staff, and management to optimize workflow, resolve conflicts, and implement process improvements. Foster a culture of open communication, mutual respect, and continuous learning.  

• Training and Development: Facilitate training and continuing education opportunities for ER RVTs & ACAs to enhance their skills and knowledge. Provide constructive feedback and support professional growth and development.  

• Quality Assurance: Work closely with the Head RVT and Head of service to oversee the implementation of new SOPs/ protocols to ensure compliance with standards of care, safety regulations, and hospital policies.  

• Operations: Maintain readiness to respond to emergency situations, including coordinating triage, stabilizing patients, and assisting with emergency procedures as needed. Ensure that all necessary equipment and supplies are readily available and in working order. Optimizing workflow and coordinating staff lunch breaks.  

• Administrative Duties: Perform administrative tasks such as effective scheduling, inventory management, and documentation to support the efficient operation of the ER department. 

If you're an RVT ready to embrace an environment where possibilities thrive, come contribute to our legacy of excellence and redefine what's achievable in animal care.