Administrative Assistant – Lift Operations and Maintenance

Why join us?

We work and play in Canada’s most beautiful playground, Banff National Park, and you can too. Sunshine Village is the premier ski resort in Western Canada. If you want to be part of making our guests’ ski experience unforgettable and think a winter season skiing and riding on the best powder in the Rockies would be great too, then read on for more information...

What can you expect?

The Administrative Assistant – Lift Operations and Maintenance - provides support to the Lifts Departments (Lift Maintenance and Operations, and Gondola Maintenance and Operations). This role is primarily behind the scenes and assists in enhancing the guest experience through the maintenance of safe, reliable, efficient resort facilities and equipment. This role promotes a safe working environment through efficient administration. The Administrative Assistant reports to the Lifts Manager and works frequently with the Lifts departments, other departments, and contractors throughout the Ski Area.

This job might be right for you if you think you would really enjoy:

Consistent monitoring and ensuring that all Lifts department administrative tasks and responsibilities are complete and correct in a timely manner.

Contributing to exceptional guest service either directly or indirectly supporting the department or company.

• Assisting with the creation, procurement, implementation, tracking, follow up and review of department functions.
• Effectively communicating, supporting and reinforcing all company initiatives, policy/procedures, through review and attendance at company training sessions and meetings.
• Overseeing, reviewing and completing of department documentation.
• Able to work effectively with others and maintaining positive working relationships.
• Assisting with employee documentation follow through.
• Assisting with ensuring Lifts Preventative Maintenance program data input and reporting.
• Assisting in the setup and maintainining manual and computerized information filing systems.
• Compiling daily, monthly and yearly statistical data and providing reports via manual and computer-based databases.
• Compiling, monitoring and maintaining up to date inventories.
• Assisting in the creation and implementation of safety and guest experience initiatives.

Other duties may be requested and assigned from time to time.

And you have:

• Professional, positive, and friendly attitude.
• Good comprehension of Microsoft programs including but not limited to Excel, Word, Outlook etc.
• Strong self-initiative and communication skills.
• Ability to work with minimal supervision.
• Must be neat, punctual and dependable.
• Competent in general office and administrative duties.
• Must be able to effectively provide training, support and assistance to coworkers.
• At times, prepared to work a flexible schedule (weekends, holidays).
• Willing to provide outstanding guest service.
• Excellent attention to detail.
• Work in a confidential capacity.
• Communicate effectively in English, both written and verbally.
• Maintain professional conduct when in uniform, on or off-duty (and online).

Additional Considerations:

• Employees must always be of sound mind, exhibit good judgment, and report to work fit for duty.
• This position is an indoor/outdoor role in a remote, alpine environment. Employees must be prepared to work in all weather conditions.
• Ability to ski or snowboard is an asset. Skiing or snowboarding for work requires completion of a competency test, skiing and riding professionally, and is restricted to designated runs.
• Skiing or snowboarding equipment used for work must be in good operating condition, meet Sunshine Village equipment requirements, and may be tested throughout the season.
• Required uniform pieces (liner, jacket, pants, toque) are provided. Workers must be prepared and wear appropriate footwear, gloves, layers, etc. for the conditions.

This role is subject to all terms and conditions of the Sunshine Village Employee Handbook and Policy Manual, and the Alberta Employment Standards Code.

The Perks: 

• FREE - Your staff pass is your ticket to ride Sunshine! 
• Ski & Ride – Free days & discounts at ski resorts across Canada 
• Staff Events – Staff parties, BBQs, spring night skiing, dog sledding & more 
• Career – Recognition programs & career development opportunities 
• Wellness – Discounted fitness passes, yoga, onsite support & professional support 
• Onsite discounts – Food & beverage, retail, & hotel stays 
• Exclusive deals – Brand-named gear & local businesses 
• And much, much more! 

Can’t wait to get started? Great, because we can’t wait to hear from you! 
Click the Apply Online button below tell us why you’re the next awesome member of our team. Remember, we’re looking for people who will wow our guests, so start now and wow us.