Human Resources Coordinator
Why Join Us?
Discover the beauty of Sunshine Meadows this summer amidst the vibrant blooms of wildflowers carpeting our alpine meadows. Set against the stunning backdrop of towering peaks, including the iconic Mt. Assiniboine, dubbed 'the Matterhorn of the Canadian Rockies', Sunshine offers unparalleled views that will leave you in awe. Immerse yourself in the splendor of Banff National Park as you embark on an unforgettable journey with our team.
What can you expect?
The Human Resources Coordinator provides an outstanding experience for our internal guests, ensuring a positive experience for employees and volunteers working at the Company’s three operational sites. Human Resources Coordinators contribute to the daily operations of the HR department while overseeing initiatives, projects, and programs relating to engagement, and the employee lifecycle – from onboarding to offboarding at season or employment end. The HR Coordinator reports to the Human Resources Management team, works closely with Staff Lodges, and liaises closely with all Resort departments.
Key Responsibilities:
Workplace Administration and Front Desk Support
- Serving as a point of contact for HR inquiries and escalating as appropriate to the HR Management Team or to the Recruitment Team.
- Greeting and welcoming staff members and answering all incoming calls and emails.
- Researching and resolving issues and questions in a timely manner.
- Issuing staff passes and name badges.
- Collaborating with the other HR coordinator to ensure all inquiries are handled in a timely manner.
- Assisting with distribution and inventory of company uniforms.
- Carrying out continuous functions in the digital HRIS system for employee file and document management.
Onboarding, Offboarding
- Coordinating and carrying out high-volume employee onboarding sessions.
- Ensuring follow-up and completion of employee onboarding documentation.
- Assisting with and carrying out employee sign-outs, processing terminations, completing retrieval of company items, and carrying out additional offboarding processes.
Employee Engagement, Development, Retention
- Coordinating all employee communications in collaboration with the Communications Team (e.g., newsletters, scheduled messaging).
- Managing engagement initiatives (e.g. recognition programs, rewards, events) in collaboration with the HR Management Team.
- Maintaining and reviewing all key resources for staff (e.g. resource list, support programs, list of perks for staff, intranet, Dayforce).
- Developing a thorough understanding of employee policies, processes, perks, and benefits programs.
Experience/Requirements:
- Previous administrative experience (minimum 2 years). Preference will be given to candidates who have experience working in seasonal, recreation, and tourism-focused workplaces.
- Designation or related post-secondary education in Human Resources, business administration or a closely related field.
- Advanced computer skills. Knowledge of Ceridian Dayforce or a similar HRIS system is preferred.
- Strong spoken and written communication skills.
- Service-oriented. Professional, positive, and friendly attitude.
- Proven interpersonal and collaboration skills.
- Attention to detail and organized. Excellent time management and a strong aptitude for forward planning.
- Strong sense of initiative and solid problem-solving skills. Calm under pressure and patient.
- Must always maintain confidentiality and professional conduct, on or off-duty, and online.
- Prepared to work flexible schedules (weekends, holidays, some evenings, and overtime)
The Perks:
- Staff Events – Staff parties, BBQs, Team Building & more.
- Career – Recognition programs & career development opportunities
- Wellness – Discounted fitness passes, yoga, onsite support & professional support
- Onsite discounts – Food & beverage, retail, & hotel stays
- Exclusive deals – Brand-named gear & local businesses
Can’t wait to get started? Great, because we can’t wait to hear from you!
Click the Apply Online button below tell us why you’re the next awesome member of our team. Remember, we’re looking for people who will wow our guests, so start now and wow us.
Other details
- Pay Type Hourly
- Employment Indicator Seasonal
- Banff, AB, Canada