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Human Resources - People and Change Business Partner

Seattle, WA, USA Req #99
Wednesday, October 2, 2019
Music. People. Connected

POSITION TITLE:   People & Change Business Partner (US)

REPORTS TO:                 Director, People & Change Leadership

LOCATION:                    Seattle, WA    

LANGUAGE:                   English




Your primary focus is to provide Human Resources, Payroll and Benefits support to all Medianet, Dataclef and SOCAN US Business Units and affiliated companies.  While operating under sound polices and the latest HR tools you will build solid working relationships with front line business leaders and support them in meeting their people and business strategies ensuring that best practices are followed.


The successful candidate for this role will demonstrate an ability to operate effectively in a complex environment, showing sound judgement, discretion and effective decision-making skills. You will apply these skills to areas such as organizational development, payroll and benefits administration, talent acquisition and development, employee relations and change management initiatives.




Consulting (20%)

  • Be the first point of contact for any US HR matters (Dataclef, SOCAN US, other affiliated companies relating to HR, payroll, benefits, 401K)

  • Support HR strategic imperative for each US BU

  • Partner with BU to understand the roles and responsibilities for each of their teams

  • Provide employee relations support including policy interpretation and enforcement.  Swiftly resolve disputes and find solutions to problems. Conduct investigations and termination meetings. 

  • Participate in BU team meetings

  • Conduct exit interviews and compile quarterly analysis

  • Assist with identifying talent challenges/gaps and plan with a strong focus on key roles/contributors

  • Guide clients on how to develop and maintain a positive work environment to mitigate potential business risks

  • Support, plan and execute reorganizations exercises

  • Build relationships with non-management team members to mitigate potential impacts 

  • Manage US HR Inbox and provide guidance on general employee inquires RE: programs, policies and benefits


Office/Facilities Management (20%)

  • Respond to facilities requests and coordinate efforts of the building operators to resolve any problems or service request

  • Coordinate work of facilities vendors

  • Create ‘Work Orders’, coordinate payments and manage cost tracking for service requests by Building Superintendent and outside suppliers


Payroll/Benefits (15%)

  • Administer all US payroll related activities in accordance with payroll rules, legal, and company requirements with close to 100% accuracy

  • Administer all US benefits related activities in accordance with legal, policy and program requirements

  • Submit STD/LTD documentation

  • Administer 401kK related activities in accordance with legal, policy and program requirements

  • Assist with administration of Canadian payroll/benefits/pension and RRSP related activities in accordance with legal, policy and program requirements, as required

  • Manage payment process for all US Payroll/Benefit vendors


Recruitment (10%)

  • Assist with all US full-cycle recruitment, posting and sourcing for all vacancies as assigned

  • Coordinate job offers and new employee on-boarding with hiring managers and training, including the creation of offer letters, processing background checks and completion of required paperwork to initiate personnel files prior to first payroll


Dayforce Reporting & Data Integrity (10%)

  • Assist with accurately preparing and maintaining reports and briefing documents for partners/leaders in a variety of formats via Dayforce (PowerPoint, Excel, Word documents, etc.) as per required timelines

  • Enter, update, and maintain accurate employee details ensure proper documentation is obtained


Projects, Policies, & Programs (10%)

  • Support the successful development of HR programs, policies and projects in a timely, efficient and proactive manner

  • Act as a change management ambassador to articulate and promote programs, policies and other corporate changes

  • Create, analyze and present findings of HR analytics reports to assist with value added business unit initiatives

  • HR Projects as assigned (Leads/Owner of: Dayforce – related modules, BY specific projects)



  • Demonstrated ability to build strong working relationships with leaders at all levels, cultivating mutual understanding and gaining influence.

  • To be adaptable with business and priority changes.

  • Strategic thinker with a growth mindset disposition  

  • Business acumen

  • Influencing without authority

  • Driving insights through data & analytics

  • Ability to work effectively in a highly complex and matrixed partnership.

  • Strong relationship management skills and ability to build relationships with international networks

  • Resiliency to handle shifting priorities and maintain demeanor in high intensity situations



  • Detail Oriented
  • Strategic, Analytical and Systematic Thinking
  • Organized
  • Results Focused
  • Growth Mindset
  • Self-motivated
  • Adaptable
  • Acts with a sense of urgency
  • Excellent communication Skills



  • 2 – 3 years of progressive HR experience demonstrating knowledge of all functions of human resources including talent development, performance management, policy development, compensation, recruitment, employee relations and the ability to effectively leverage expertise to meet business requirements

  • 1 – 2 years’ experience in a payroll processing and benefits administration

  • Knowledge of Dayforce (Ceridian) and ADP payroll processing is an asset

  • A Bachelor's degree in human resources management, industrial relations, or a related field

  • SHRM is an asset

  • Knowledge of HR practices in US

  • Project management skills are an asset


Qualified applicants are invited to visit SOCAN’s career site to submit their resume. Only qualified candidates will be contacted.




Skills may be tested, and selection will be based on factors, related experience and alignment of skills.



  • 40 hours per work week / 5 days per work

  • Modification of hours may be required from time to time to meet business needs

  • Less than 5% travel may be required     



Applications must be submitted by October 31, 2019.




Please apply directly to SOCAN's Career site at: to be considered for this role. Applications through email or regular mail will not be accepted. 



Please apply through the following site to be considered for this role. Applications sent through email or regular mail will not be accepted. MediaNet is committed to providing an inclusive workplace environment that meets the accessibility needs of employees with disabilities. 


Please go to to review our policies on accessibility and accommodation in the workplace. If you have been selected for an interview and require any accommodations, please advise the contact at this time




At MediaNet, you will work with some of the most talented developers, database engineers, analysts, data managers, and thought leaders in the music industry.


MediaNet has been operating in the B2B digital music services arena for 15 years. Our powerful relationships with over 200 record labels and 70,000 publishers mean you'll be directly connected to the heartbeat of new music and technologies. Working with us gives you a seat in the cockpit directing the future of digital music and digital rights management. For more information on MediaNet visit


SOCAN connects more than four-million music creators worldwide and more than a quarter-million businesses and individuals in Canada. Nearly 150,000 songwriters, composers and music publishers are its direct members, and more than 130,000 organizations are Licensed To Play music across Canada. With a concerted use of progressive technology and a commitment to lead the global transformation of music rights, with wholly owned subsidiaries Audiam and MediaNet, SOCAN is dedicated to upholding the fundamental truths that music has value and music creators and publishers deserve fair compensation for their work.


As a wholly owned subsidiary of SOCAN ( and Dataclef (, your application for employment with MediaNet may be shared with or managed by employees of SOCAN or Dataclef.


Other details

  • Job Family MediaNet
  • Pay Type Salary
  • Seattle, WA, USA