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Pharmacy Tech- Laguna Hills

Laguna Hills, CA, USA Req #9
Wednesday, July 8, 2020
Pharmacy Tech

Laguna Hills, CA 


At SpotRx Pharmacy we are anything but a chain pharmacy. We are local, full-service retail pharmacy committed to our patient’s well-being. Through our consultative approach and with our innovative technology we are changing the delivery of pharmacy care.


This is an amazing opportunity for a Pharmacy Technician with substantial customer service experience to serve as the front-line support for the pharmacist in pharmacy-related processes and activities.


You will be working in a fast-paced, performance-driven culture requiring a keen sense of urgency and an unyielding commitment to resolving issues. SpotRx is a fast-growing organization and success in this role will afford you significant opportunity to develop your career.


In this fast paced and challenging position, you will be responsible for…

·      Manage inbound and outbound patient calls in a timely manner using audio/video technology

·      Manages supply chain for remote dispensing locations with courier and stocking duties

·      Processes new and refill prescriptions using pharmacy and operating software

·      Processes payment for prescriptions and OTC medication

·      Processes and arranges distribution of prescriptions as required

·      Follows up with patients to confirm prescription delivery

·      Manages changes in drug formularies and drug pricing updates

·      Contacts physicians’ offices and patients regarding prescription clarifications and refill authorizations

·      Manages incoming faxes, email, mail, follow-ups, and notes

·      Disposes expired medication and sensitive patient information

·       Performs MedCenter demonstrations for patients, staff, and health care providers to understand the technology.

·      Enters patient prescription information into pharmacy management system

·      Documents Patient/Demo/Test dispense technology and software issues    

·      Generates reports as requested

·      Other duties to be assigned as required


To be immediately and seriously considered for this amazing opportunity, you must have the following:

  • Certified Pharmacy Technician in California
  • Multi-lingual (Spanish and English) written and verbal proficiency highly desirable
  • 2+ years’ experience in community pharmacy
  • Proficiency in EnterpriseRx is a plus
  • Demonstrate excellent proficiency in pharmacy management software
  • Ability to work individually under minimal supervision and within a team environment.

Desired Characteristics:

·      2+ years’ experience in community pharmacy

  • Demonstrated customer service skills
  • Knowledge with CRM systems, Salesforce a plus

Work Traits:

  • Customer-centric mindset and work style
  • Highly effective working in a team environment
  • Excellent time management skills
  • Effective communicator


About Our Company:

SpotRx’s parent company, MedAvail Technologies Inc., has a proven track record as a healthcare technology company that has developed and commercialized the innovative self-service pharmacy, mobile app, kiosk and drive-thru solution SpotRx utilizes to provide unparalleled availability to medications. Find out more by visiting and

Other details

  • Pay Type Hourly
  • Laguna Hills, CA, USA