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Engineering - Product Engineer, Heat Products

Cambridge, ON, Canada Req #229
Monday, October 12, 2020

About Us


The Glen Dimplex Americas organization operates in North, Central and South America. Focused on enhancing the moments that matter in life with a commitment to delivering the best design and efficiency in the areas of temperature control and comfort creation. The organization’s portfolio of leading brands are strategically positioned to meet the market challenges of tomorrow by enhancing the moments that matter in life and in the environment.

The Dimplex brand focuses on innovation, inspired design and energy efficiency while the Cadet brand invites warmth and dependability at a value appreciated by its customers. Together these brands provide complete product offerings in the residential and commercial comfort categories, ranging from electric heaters, to fireplaces and controls. Dimplex also delivers on inspired design in the category of home furnishings with a complete line of mantels and media consoles.

Glen Dimplex Americas is a division of the Glen Dimplex Group - the world's largest manufacturer of electrical heating, which holds significant global market positions in domestic appliances, heating, cooling, ventilation, and renewable energy solutions. Headquartered in Dublin, Ireland the Glen Dimplex Group privately owns over 40 brands with operations in 80 countries.

Reporting to the Manager of Product Engineering - Heat, and working closely with our Product Management, Supply Chain, Affiliated Companies and international manufacturing partners, the Electrical Engineer – Heat Products will be responsible for the development of electrical circuits, printed circuit boards, testing of products and troubleshooting of the electrical components in our electrical heating products. This role will also work with our Test Engineer to set up test plans and conduct tests on our developments. A background in electrical engineering complemented with hands-on training working with electrical circuits and control boards is critical to success in this role.

The ideal candidate is highly organized, tech-savvy, has programming experience and experience in setting up control parameters and logic for our heating products, and is capable of working with and influencing customers and suppliers.

Position Responsibilities:

  • Working closely with the Product Management team, actively participates in development of new electrical heating technologies.

  • Creates drawings/schematics and other technical documentation for manufacturing purposes, to Glen Dimplex standards and procedures that define our technologies.

  • Interacts with international suppliers with respect to developments, sourcing, samples, tooling, project timing, design changes, testing, etc.

  • Validates and verifies OEM schematics, designs and source codes.

  • Locates and identifies resources to aid in the development of new technologies.

  • Creates test plans for experimental development of new technologies.

  • Completes timely analysis and response to quality issues identified by customer service; assists in the resolution of customer quality concerns.

  • Manages field and returns testing. Works inside and outside the organization to ensure suitable testing is completed and records are accurate and complete.

  • Actively investigates and pursues opportunities to improve the scope and breadth of technical abilities for performance testing.

  • Documents test results, samples, and procedures.

  • Conducts product failure analysis; including analysis of internal failures and customer failures.

  • Creates Gantt charts of project timing and takes responsibility for the project management of the engineering tasks.

  • Identifies trends and initiates corrective and preventive actions.

  • Develops and maintains systems to collect, consolidate and analyze data to support identification and reduction of costs.

  • When required, assumes the role of Product Engineer and/or Test Engineer.

  • Takes a disciplined approach to all Engineering work.

  • Acts as an effective technical resource for the business.

Position Requirements:

  • Minimum three (3) years of experience in professional Engineering or related role.

  • Post-secondary degree or diploma in Engineering or a related field.

  • Proven experience with solving real-time embedded issues including threading, optimization, memory management, interrupt handling, etc.

  • Knowledge of security protocols.

  • Experience designing software APIs, managing make files and build environment and ARM processors.

  • CAD experience to create drawings and schematics.

  • Strong analysis capabilities, including intermediate to advanced knowledge of Microsoft Excel.

  • Experience driving root cause analysis and preventive action implementation.

  • A strong ability to organize, summarize, prioritize, and report information.

  • Strong interpersonal and communication skills.

  • A self-starter who is capable of working independently and facilitating actions from many internal and external agents.

  • Good knowledge of product safety certification (CSA, UL, etc.) and associated product testing.

  • Must be willing and able for international travel as required.

  • Experience in App developments considered be an asset.

How to Apply


If you are interested in applying or learning more about this opportunity, please apply now.


If you know of an individual who would thrive in our environment, refer them to us! For more information on our Referral Incentive Program please visit the Human Resources page of the Intranet Site.


Glen Dimplex Americas is committed to fair and accessible employment practices.

Other details

  • Pay Type Salary
  • Job Start Date Monday, October 19, 2020
  • Cambridge, ON, Canada